Our tableware is made from high-quality, durable materials, designed to be recyclable or reusable. All items are eco-friendly and safe for food use.
Frequently Asked Questions
General
What materials are your products made of?
Are your products biodegradable or recyclable?
Yes! All of our disposable items are recyclable, and our reusable products, like goblets and cutlery, are designed to last beyond a single use.
Can I purchase individual items instead of sets?
Absolutely! You can purchase individual plates (in packs of 8), napkins (in packs of 16), cups (in packs of 8), cutlery (in packs of 24), or any add-ons. These are perfect for mixing and matching or topping up your existing sets
Are the sets pre-packaged?
No, sets are not pre-packaged. We recieve your order and put each of the items together to make up the set! However, our sets are fully customizable as you can add or subtract items!
Collaboration & Partnership
Do you offer special pricing for event stylists and planners?
Yes! We offer exclusive trade discounts for event stylists, wedding planners, and party businesses. Contact us to learn more about our tiered pricing.
How can I become a preferred partner?
If you're an event stylist, planner, or business looking to work with us regularly, we’d love to collaborate! Reach out to discuss partnership options, ongoing discounts, and special perks.
Can I feature your products in my styled shoots?
Absolutely! We love seeing our tableware styled in beautiful event settings. Let us know about your shoot, and we may be able to offer samples or a discount in exchange for high-quality images and social media tags.
Do you collaborate with influencers or content creators?
Yes, we’re open to collaborations with event planners, stylists, and lifestyle influencers who align with our brand. If you have a partnership idea, let’s chat!
How do I apply for a collaboration or partnership?
Send us an email or fill out the collaboration inquiry form on our website with details about your business, event styling work, or proposal. We’ll get back to you with next steps.
Shipping & Delivery
Do you ship internationally?
Currently, we ship Australia wide only.
What is your delivery timeframe?
Most orders ship within 2-3 business days. For bulk orders, delivery may take longer. We’ll provide an estimated delivery date upon order confirmation.
How are your products packaged for shipping?
All products are securely packaged to ensure they arrive in perfect condition. Our packaging is also recyclable, in line with our sustainability efforts.
Returns & Exchanges
What is your return policy?
We accept returns on unused and unopened items within 14 days of delivery.
What should I do if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the damaged items, and we’ll resolve the issue promptly.
Product Use & Care
Are the products sturdy enough for heavier foods?
Yes! Our plates and tableware are designed to hold full meals without bending or leaking. Just take a look at our Instagram page for cheeseburger plate weight challenges!
Can the reusable cutlery and goblets go in the dishwasher?
Our reusable cutlery is top-rack dishwasher safe however, we reccommend hand washing the acrylic goblets.
Event-Specific Questions
What if I need extra items for a last-minute event?
We’ll do our best to accommodate last-minute requests. Contact us directly, and we’ll let you know what’s possible.